Assistance During COVID-19

At Metro REALTORS® Federal Credit Union, we are strictly monitoring the developments of the Coronavirus (COVID-19) and taking necessary measures to protect the health of our membership, employees and our community while working tirelessly to meet your financial needs without interruption. In the interest of everyone’s health we ask for your patience while working through new challenges and new realities. With that in mind, we have made the difficult, yet necessary, decision to temporarily close our branch.

Please check back for updates regarding our reopen date.

Ways to Bank from Home

Online Banking

All of our Members can access their account through our Online Banking portal on our Website. By using your Online Banking you can view Statements, check Transaction History, Transfer Funds and Contact a Representative.

Mobile App

Member can access their Online Banking account through our Mobile App, on both Apple and Android Smart Phones. Our Mobile App gives you access to all the features of out Online Banking, with the addition of Remote Check Deposits. This added convenience allows you to continue making deposits from the safety of your own home.

Nationwide ATMs

With your MRFCU ATM Debit card you can access over 30,000 surcharge-free ATMs! If you do not have a Debit Card and wish to receive on, contact a representative and we will be happy to assist you.

Shared-Branches

MRFCU also provides our members with a network of shared branches that they can visit to transact on their account in person. This helps reduce travel time, and give our members an alternative option in times like our current COVID-19 situation. There are over 5,000 Shared-Branches nationwide.

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We recommend you contact the branch you plan on visiting to check if they have adjusted their schedule. When visiting, Members will need to have their Driver's License with them, and know their account number.

 

Contact a Representative

Even though our office is closed, MRFCU representative will continue to assist our members with all of their questions and needs. To find out how you can contact us with any of your questions or concerns, click the below link.

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Please keep in mind, because of the circumstances, and the increased number of inquiries, the response time may not be a fast as usual. We apologize for this, and wish to reassure you that we will respond to and address all of your questions!

 

 

Member Assistance

At Metro Realtors Federal Credit Union, we understand that you may be experiencing financial hardship due to the effects of the Coronavirus. Our intention is to lessen the current economic burden during these challenging times

Skip-Payments

All Members are eligible to receive two skip payments for their loan accounts with MRFCU. Our skip payment program will extend the term of your loan the number of months that are skipped. There are no fees for this and this will not negatively impact your credit. Interest will continue to accumulate based on your loan's current rate.

To request a skip payment, please send written authorization to our office.

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In this request Signed Request please include your Account Number and state the Months you wish to skip.

Mortgage Loans are also allowed up to two skip payments, pending approval from the Credit Union's Mortgage Committee. If you are interested in these skip payments, please submit the same request, and we will provide you with the the Committee's response.

You can submit this request via:

    • EMAIL: creditunion@mrfcu.com
    • FAX: 631-321-6371
    • MAIL: 346 Sunrise Highway, West Babylon NY 11704

 

Loan Programs

Even with our current office closure, our loan programs are still available to our Members! We are happy to assist you with your needs through our various loan services.

    • Personal Loans
    • Share-Secured Loans
    • Auto-Equity Loans

 

Contact a Representative

If you prefer, you can contact us directly and speak with an MRFCU representative, We would be happy to speak with you personally and answer any questions you may have.

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Please keep in mind, because of the circumstances, and the increased number of inquiries, the response time may not be a fast as usual. We apologize for this, and wish to reassure you that we will respond to and address all of your questions!

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      Protective Measures

      By taking important personal protective measures it will help prevent the potential spread of the Coronavirus, and other respiratory illnesses.  See the website link below for more information. We are following the guidelines of the Centers for Disease Control and Prevention (CDC) and taking the necessary steps to disinfect our branch location and office.

      For further information, please visit the Centers for Disease Control and Prevention (CDC) website.

      Please stay safe.

      CONTACT US

      LOCATIONS
      LOCATIONS

      MRFCU's Main Office is Located at:

      346 Sunrise Highway
      West Babylon NY 11704

       

      For nationwide convenient access, find a location closer to you!
      SHARED-BRANCH    |    ATMs

      EMAIL US
      EMAIL US

      Support Email Address:

      creditunion@mrfcu.com

       

      Secure Email Platform:

      CLICK HERE

      CALL US
      CALL US

      Main Office:

      1-833-67-METRO

      1-833-676-3876

       

      After Hours Debit Card Support:

      1-888-241-2510

      Click to Learn More:

      Membership

      Banking with MRFCU starting with becoming a member.

      Our institution has a specific group that is eligible, which allows us to provide focused and tailored service to our members.

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      Membership

      Banking

      MRFCU offers a wide variety of fee-free banking services.

      You'll enjoy banking with our non-profit institution that really cares about it's members!

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      Banking

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      We are here to help you save with low monthly payments and low interest rates.
      Our variety of Loan Products can help you reduce the cost of your debts and have stress free auto and home purchases.

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      Loans

      Locations

      Visit us at our Home Office, or find a location closer to you!

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      Rates

      View a concise list Savings and Loan Rates.

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      Rates